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Infrastructure Support Technician

Company: Kingland Systems
Location: Ames
Posted on: December 1, 2019

Job Description:


Founded in 1992, Kingland Systems is an innovative software platform-driven solutions provider. Our solutions provide the largest banks, public accounting firms, insurance companies and retailers in the world with the software tools and data to manage risk, comply with regulations, and improve their operations. Our clients support the very foundations of the global financial system, helping to ensure fairness, honesty, and transparency on a global stage that generates, monitors, and audits trillions of dollars of financial transactions - leading to a better and safer world.

Kingland is unique. While we are based in Iowa, our customers are not. We are an Iowa company with a significant global reach. We provide our employees with the opportunity to "live locally and work globally", combining the Iowa quality of life that we all love, with exciting opportunities to travel the world and work on large projects for large clients.

Kingland is growing. We're looking for individuals who like to tackle big challenges, want to work on mission-critical solutions, as well as desire to make a difference in the world - and be rewarded for their efforts. Explore all the ways that quality of work meets quality of life at Kingland, and launch yourself on an exciting new adventure.


The Infrastructure Support Technician is responsible for supporting a wide variety of infrastructure elements located both in the cloud and on-site. Additionally, this role is responsible for establishing, managing and maintaining standards, monitoring, and security items related to infrastructure.

The Infrastructure Support Technician will communicate with Kingland employees and engage with vendors and service providers on a regular basis and ensure the up-time of critical infrastructure items and enforce design and security best practices to protect our infrastructure.


  • Responsible for cost monitoring and management of cloud-based systems and monitoring of cloud costs.
  • Responsible for network configuration and compliance monitoring of cloud-based systems
  • Infrastructure monitoring and validation of infrastructure components
  • Provide support and management of backup, disaster recovery, and related applications
  • Infrastructure security monitoring, validation, and log review activities across all infrastructure elements
  • Responsible for server configurations, monitoring, and security of physical and virtual servers and related infrastructure


    • High school diploma
    • Experience with Cloud service providers, cloud security and cloud infrastructure as code
    • Experience using Jenkins, Terraform, Ansible, GIT
    • CCSP Associate Certification, preferred
    • SSCP Associate Certification, preferred

      • Detail oriented, strong written and verbal communication skills, strong proficiency in technology and customer service skills
      • Ability to handle multiple complex tasks and prioritize in a fast-paced environment
      • Ability to adapt quickly to changes in priorities
      • Strong analytical skills and the ability to think critically
      • Ability to travel between Clear Lake and Ames locations, as needed.


        • Included in the Kingland Career Development Program - a guided program consisting of targeted learning opportunities and mentorship to assist you in career growth, personal development and opportunity for promotion and advancement at Kingland Systems.
        • Generous vacation and paid holidays
        • 401(k) company match
        • 8 hours of paid volunteer time annually
        • 3 weeks paid parental leave after the birth or adoption of a child
        • Wellness reimbursement for gym memberships, equipment, and apparel
        • Access to free on-site fitness center in Clear Lake location
        • Company match of up to $1,000 annually for charitable donations
        • Free on-site covered parking
        • Access to company dining facility in Clear Lake location

Keywords: Kingland Systems, Ames , Infrastructure Support Technician, Professions , Ames, Iowa

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