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SR Enterprise Business Analyst

Company: Isu/Purchasing Dept
Location: Ames
Posted on: August 10, 2019

Job Description:

SR Enterprise Business Analyst -- -- Job Group: Professional & Scientific -- -- Required Minimum Quals: Bachelor's degree and 5 years of related experience; OR a Master's degree and 3 years of related experience; OR a Ph.D. or other professional degree and related experience. -- -- Preferred Qualifications: Experience in a customer success role Experience leading and managing large teams Continuous process improvement experience Experience in a Customer Relationship management (CRM) system, preferably Salesforce Experience working with a CRM in higher education Experience in creating and maintaining communications campaigns Experience with data analytics and reporting Experience with software development, software development environments, and managing development projects and teams -- -- Job Description: Iowa State is seeking qualified applicants for a SR Enterprise Business Analyst.--ISU--is in the midst of moving to a modern, state of the art, enterprise resource planning (ERP) and future student information system (SIS) solution. The focus of this position is to leverage Salesforce capabilities to help manage student life cycle processes in the offices of Admissions, Registrar, Financial Aid, Graduate College, and the colleges. The duties and responsibilities of this position include: providing project management and business analysis relative to current Salesforce implementation projects with a focus on positioning Salesforce for the future--SIS--upgrade, ensuring timely completion of project deliverables, working with the campus community to manage project related timelines, developing new processes policies, procedures, and leading and managing business process redesign efforts. -- Information Technology Services (ITS) provides core computing, network services, enterprise systems, and information security resources to the students, faculty, and staff of Iowa State University.--ITS--partners with IT professionals from around campus to provide more specialized IT resources to ISU's academic and business units. -- The ideal candidate will be technically-minded with the ability to work in collaboration with both campus technology professionals and end users. Successful candidates will be detail-oriented, collaborative, innovative, possess strong time management and organizational skills and have a background in customer success. The candidate must enjoy solving communication and outreach problems with technology, and be capable of maintaining composure and professionalism under regular tight deadlines and occasional high-stress projects. Critical to this position will be the ability to build successful relationships across the university, including the ability to identify problems and offer solutions to ensure all stakeholders' needs are met. The Des Moines Register.Category: Marketing & Biz Dev, Keywords: Business Analyst

Keywords: Isu/Purchasing Dept, Ames , SR Enterprise Business Analyst, Professions , Ames, Iowa

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