Network Telecom Technician

Company: CYNET SYSTEMS
Location: Ames
Posted on: January 27, 2023

Job Description:

Job Description:

• 
  
• Maintained, supported, and troubleshoot network equipment andout-of-band management.
  
• IMAC support: (Install, Move, Add, Change).
  
• Fiber optic and copper cable: Patching, Crimping, Device to Device Cable management and Labeling.
  
• WiFi and BLE systems.
  
• IP Telephony (IPT).
  
• Microwave systems.
  
• Resolve reported issues within the stipulated SLA and update the ServiceNow ticketing system.
  
• Perform Root Cause Analysis.
  
• Locating and or identifying network circuits and tagging the demark location.
  
• Work with stakeholders to identify site requirements and provide technical recommendations.
  
• Create and update site documentation like run-book and Standard Operating Procedures.
  
• Standardize procedures to improve the efficiency and effectiveness of the network.
  
• Follow the company's recommended Incident, Change, and Safety management process.
  
  Mandatory:
  
  
  • 
    
  • 5+ years of relevant experience supporting and managing a network infrastructure and network-related devices.
    
  • CCNA or equivalent industry certification.
    
  • Experience with Cisco products.
    
  • Worked in Enterprise Environment with Service Level Agreement.
    
  • Strong analytical and problem-solving skills.
    
  • Must be willing to learn quickly, adapt, and work in a fast-paced environment.
    
  • Excellent communication and conversation skills (Verbal and Written).
    
    

Keywords: CYNET SYSTEMS, Ames , Network Telecom Technician, Professions , Ames, Iowa