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Network Telecom Technician

Location: Ames
Posted on: January 27, 2023

Job Description:

Job Description:

  • Maintained, supported, and troubleshoot network equipment andout-of-band management.
  • IMAC support: (Install, Move, Add, Change).
  • Fiber optic and copper cable: Patching, Crimping, Device to Device Cable management and Labeling.
  • WiFi and BLE systems.
  • IP Telephony (IPT).
  • Microwave systems.
  • Resolve reported issues within the stipulated SLA and update the ServiceNow ticketing system.
  • Perform Root Cause Analysis.
  • Locating and or identifying network circuits and tagging the demark location.
  • Work with stakeholders to identify site requirements and provide technical recommendations.
  • Create and update site documentation like run-book and Standard Operating Procedures.
  • Standardize procedures to improve the efficiency and effectiveness of the network.
  • Follow the company's recommended Incident, Change, and Safety management process.


    • 5+ years of relevant experience supporting and managing a network infrastructure and network-related devices.
    • CCNA or equivalent industry certification.
    • Experience with Cisco products.
    • Worked in Enterprise Environment with Service Level Agreement.
    • Strong analytical and problem-solving skills.
    • Must be willing to learn quickly, adapt, and work in a fast-paced environment.
    • Excellent communication and conversation skills (Verbal and Written).

Keywords: CYNET SYSTEMS, Ames , Network Telecom Technician, Professions , Ames, Iowa

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