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Senior Telecom / Network Technician

Location: Ames
Posted on: January 26, 2023

Job Description:

Job Description:


  • Handle incidents and Service requests, including Industrial network devices like Radios, Microwave, VSAT, etc.
  • Perform visual checks for hardware failure lights or console error messages, power status, and hardware labels wherever.
  • Patching cable installation and troubleshooting.
  • Installing power leads.
  • Updating knowledge base.
  • Console into network devices, including routers, switches, gateways, radios, etc
  • Identify a switch port location.
  • Identify WAP connectivity status.
  • Basic Copper Cable troubleshooting.
  • Basic Fiber Optic Troubleshooting.
  • Install, remove, or swap equipment.
  • Effectively manage work queue.
  • Perform MACD (move, add, change, delete) activities for end-user LAN and voice devices.
  • Provide daily reports of activities.
  • Configuration changes on switch ports.
  • Troubleshooting, installing, and where necessary removing equipment and/or components.
  • Configuration changes such as VLAN assignments.
  • Configuration changes in Client.
  • Basic configuration changes in VG.
  • VOIP Troubleshooting.
  • Assist in troubleshooting and testing network equipment and components.
  • Apply Switch and router configurations.
  • Copper Cable Troubleshooting.
  • Fiber Optic Troubleshooting.
  • Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT.
  • Troubleshooting and configuration of Specialty Telecoms systems.
  • Work independently on assigned tasks.
  • Provide support for installation, maintenance, and repair.
  • Fiber Optic & Copper Cable.
  • WiFi and BLE Systems.
  • Radio Systems.
  • VSAT.
  • Cellular-based systems.
  • IIoT, including IpWAN.

    Physical Requirements (Due to the nature of the job):

    • Ability to cover ground by walking and to stand during most of the working hours
    • Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.
    • Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support.


      • VSAT.
      • Radio systems.
      • Microwave systems.
      • Cellular LTE.
      • Switches.
      • Routers.
      • WAPs, WLCs, Gateways, IIoT devices.
      • Fiber optic cabling.
      • Copper Cable.
      • Call Manager/Unity.

        Educational Qualifications and Experience:

        • Have a bachelors degree or Technical Degree and relevant experience.
        • Certified with technical certifications like CCNA, and CCNP will be ideal.
        • 5 to 7 years of relevant experience in the IT industry.
        • Experienced in racking, stacking, cabling, and decommissioning Network Hardware devices.
        • Experienced in Smart Hand Support for Network device maintenance.
        • Strong Verbal and Written communication skills.
        • Willingness to work shifts, attend calls and do weekend work as per schedule.

Keywords: CYNET SYSTEMS, Ames , Senior Telecom / Network Technician, Professions , Ames, Iowa

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