Senior Telecom / Network Technician

Company: CYNET SYSTEMS
Location: Ames
Posted on: January 26, 2023

Job Description:

Job Description:

Responsibilities:

• 
  
• Handle incidents and Service requests, including Industrial network devices like Radios, Microwave, VSAT, etc.
  
• Perform visual checks for hardware failure lights or console error messages, power status, and hardware labels wherever.
  
• Patching cable installation and troubleshooting.
  
• Installing power leads.
  
• Updating knowledge base.
  
• Console into network devices, including routers, switches, gateways, radios, etc
  
• Identify a switch port location.
  
• Identify WAP connectivity status.
  
• Basic Copper Cable troubleshooting.
  
• Basic Fiber Optic Troubleshooting.
  
• Install, remove, or swap equipment.
  
• Effectively manage work queue.
  
• Perform MACD (move, add, change, delete) activities for end-user LAN and voice devices.
  
• Provide daily reports of activities.
  
• Configuration changes on switch ports.
  
• Troubleshooting, installing, and where necessary removing equipment and/or components.
  
• Configuration changes such as VLAN assignments.
  
• Configuration changes in Client.
  
• Basic configuration changes in VG.
  
• VOIP Troubleshooting.
  
• Assist in troubleshooting and testing network equipment and components.
  
• Apply Switch and router configurations.
  
• Copper Cable Troubleshooting.
  
• Fiber Optic Troubleshooting.
  
• Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT.
  
• Troubleshooting and configuration of Specialty Telecoms systems.
  
• Work independently on assigned tasks.
  
• Provide support for installation, maintenance, and repair.
  
• Fiber Optic & Copper Cable.
  
• WiFi and BLE Systems.
  
• Radio Systems.
  
• VSAT.
  
• Cellular-based systems.
  
• IIoT, including IpWAN.
  
  Physical Requirements (Due to the nature of the job):
  
  
  • 
    
  • Ability to cover ground by walking and to stand during most of the working hours
    
  • Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.
    
  • Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support.
    
    Technologies:
    
    
    • 
      
    • VSAT.
      
    • Radio systems.
      
    • Microwave systems.
      
    • Cellular LTE.
      
    • Switches.
      
    • Routers.
      
    • WAPs, WLCs, Gateways, IIoT devices.
      
    • Fiber optic cabling.
      
    • Copper Cable.
      
    • Call Manager/Unity.
      
      Educational Qualifications and Experience:
      
      
      • 
        
      • Have a bachelors degree or Technical Degree and relevant experience.
        
      • Certified with technical certifications like CCNA, and CCNP will be ideal.
        
      • 5 to 7 years of relevant experience in the IT industry.
        
      • Experienced in racking, stacking, cabling, and decommissioning Network Hardware devices.
        
      • Experienced in Smart Hand Support for Network device maintenance.
        
      • Strong Verbal and Written communication skills.
        
      • Willingness to work shifts, attend calls and do weekend work as per schedule.
        
        

Keywords: CYNET SYSTEMS, Ames , Senior Telecom / Network Technician, Professions , Ames, Iowa