AmesRecruiter Since 2001
the smart solution for Ames jobs

Customer Support / Fraud Specialist I

Company: Mommy Jobs Online
Location: Ames
Posted on: August 16, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us: Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLDanielleA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Ames , Customer Support / Fraud Specialist I, Other , Ames, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


FT CMA 7:30-3:30 & Every Other Weekend - Wesley Acres
Description: Job Title FT CMA 7:30-3:30 Every Other Weekend - Wesley Acres Organizational Unit WesleyLife - Wesley Acres - Nursing Services/Health Center Locations Wesley Acres - Des Moines, IA 50312 US Primary (more...)
Company: Wesley Life
Location: Des Moines
Posted on: 08/22/2019

Local Livestock Driver
Description: Professional Livestock Driver: br br ul li Transervice Logistics is expanding our operations in Johnston, IA, andAmes,IADomiciles. br li Drivers can makeup to: br li 75,000 per year (more...)
Company: transervice
Location: Des Moines
Posted on: 08/22/2019

RN -Critical Care Resource Pool- PRN (Varied)
Description: - br Position Type: PRN br Scheduled Hours per 2 week Pay Period: 0 br Primary Location: IA DES MOINES MERCY MEDICAL CENTER br -- br Your time at work should be fulfilling. Rewarding. Inspiring. (more...)
Company: Mercy Medical Center
Location: Des Moines
Posted on: 08/22/2019


ServiceNow Administrator
Description: Hi, Greetings From Global IT Family Job Details Requisition Class TSV2 TS2 Region Name State of Iowa TitleRole IA-OCIO-ServiceNow AdministratorDeveloper 602738 Start Date 08052019 End Date 08032020 (more...)
Company: Global IT Family
Location: Des Moines
Posted on: 08/22/2019

Shop for others - earn great pay on a custom schedule
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Des Moines
Posted on: 08/22/2019

Physical Therapist (PT) - Travel - Skilled Nursing Facility-150228
Description: RESPONSIBILITIES AND DUTIES Physical Therapist ul li Provide treatment per facility, professional, and federal regulations and guidelines li 32 hours guaranteed
Company: Delta Healthcare Providers
Location: Des Moines
Posted on: 08/22/2019

Product Advocate - work from home
Description: We are looking to expand our team in the Des Moines area, and are looking for outgoing, energetic, and enthusiastic
Company: Vitality and Wealth
Location: Des Moines
Posted on: 08/22/2019

Produce Clerk - Part Time
Description: Job Title : Produce Clerk FLSA : Non-Exempt Department: Produce General Function : Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is (more...)
Company: Hy-Vee
Location: Ames
Posted on: 08/22/2019

RN -9S Cardiac/Telemetry/Heart Failure- FT .9 (Day/Night)
Description: - br Position Type: Regular br Scheduled Hours per 2 week Pay Period: 72 br Primary Location: IA DES MOINES MERCY MEDICAL CENTER br -- br Your time at work should be fulfilling. Rewarding. (more...)
Company: Mercy Medical Center
Location: Des Moines
Posted on: 08/22/2019

hairdresser
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips, Inc.
Location: Des Moines
Posted on: 08/22/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Ames RSS job feeds