Telephone Interviewer Customer Service

Company: Professional Research Consultants
Location: Ames
Posted on: January 7, 2022

Job Description:

Telephone Interviewer, Part-Time Iowa Residents Work from Home(Hiring Residents in Iowa)At PRC, we Healthcare Differently. We stand side-by-side with each customer as their partner, striving for excellence in healthcare. We make a difference. We also People Differently. We hire the best and through a culture of support, respect, inclusion, teamwork, and a good dose of humor, we empower excellent employees.Join us and help shape the future of healthcare.At PRC, we highly value our people. And we understand the importance of what they value.Your life outside of PRC matters. We offer PTO and holiday pay to all employees. These employee benefits create a flexible work environment giving you the balance you need.We support you. Whether you need the help of a teammate or professional development, this team has your back.We are offering remote opportunities for this position. Part-time interviewers will be required to use their own computer and maintain a quiet private space when working from home.Hiring and training will be done remotely.What do Part-time Telephone Interviewers at PRC do?Simply stated, they conduct quality telephone surveys in a prompt and friendly manner. Our Telephone Interviewers give patients and healthcare consumers a voice, helping our clients achieve excellence.You can expect:NO SELLINGPaid training.Earn more with our updated pay structure.Every Interviewer has a guaranteed base rate with the opportunity to make more.FLEXIBLE part-time (12-28 hours per week)Shifts to choose from range:Monday Friday2 p.m. 9 p.m.Required to work until 8 p.m.What does a Part-time Telephone Interviewer at PRC need?Ability to exhibit a professional, positive attitude and work ethic.Quality customer service with excellent organizational and communication skillsMaintain daily contact with supervisory staff.Basic computer skills along with PC with Windows 10 (or higher) and antivirus protection, and Windows Firewall; or Mac with Apple OS X 10.13+ and antivirus protection. A headset is preferred.Ability to clearly speak, read, and write English is required.Type at least 18 WPMPolite, professional, and courteousMust be a resident of Iowa.We have a beautiful campus conveniently located in Omaha near the Interstate. PRC offers a pleasant environment in a non-smoking, drug free office. PRC has completely embraced the concept of Social Distancing. We also clean and disinfect our facilities frequently to ensure the safety of our team. Our priority is to keep our employees healthy and safe. For more information, please visit: is an Equal Opportunity Employer

Keywords: Professional Research Consultants, Ames , Telephone Interviewer Customer Service, Other , Ames, Iowa