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Customer Experience Specialist (Advisor)

Company: Best Buy
Location: Ames
Posted on: November 14, 2021

Job Description:

Minimum Pay: $15/HR (some municipalities may mandate a higher minimum rate) You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee discount on your first day! * Medical, dental, paid time off * Rewards/discounts for learning about new products * Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more. Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each person's immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time. Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed. Key Responsibilities * Greets, welcomes, and engages with customers in a warm and friendly manner. * Uses acquired skills and knowledge to recommend products and services to meet customers' current and future needs. * Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers. * Assists customers with their sales orders, returns, and exchanges. * Applies the appropriate knowledge and expertise through ongoing learning and self-development. * Utilizes available tools to stay current on skills and promotional initiatives. * Helps execute profitable growth through critical business drive times while supporting our customer obsession. * Maintains merchandising and ensures their department is clean and well stocked. * Works in cooperation with their supervisor and associates in other departments. Basic Qualifications * Working and thriving in a fast-paced, team-oriented environment * Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

Keywords: Best Buy, Ames , Customer Experience Specialist (Advisor), Other , Ames, Iowa

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