Dedicated Operations Leader
Company: Ruan
Location: Ames
Posted on: January 5, 2021
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Job Description:
Dedicated Operations Leader Position is located in Des Moines,
IA This position is responsible for--leading multiple dedicated
contract transportation (DCT) operations with primary
responsibility for--developing and leading on-site--managers. Will
be directly responsible for critical operational decisions
impacting customer retention and operational performance as well as
team member development and performance. This position--has direct
p/l accountability--and--is responsible for developing and
implementing key performance metrics and measuring, monitoring and
enhancing operational performance and customer satisfaction through
their effective use.. Responsibilities * Supervise and provide
leadership to build and maintain a strong team through effective
communications, recruiting, training, coaching, counseling,
appraising, rewarding, developing, and succession planning.* Direct
and drive operational efficiencies that achieve operational and
financial performance expectations.Develop, communicate and monitor
Key Performance Indicators for each operation/account and implement
action plans to improve performance.* Analyze operational data to
determine trends and initiate action to positively impact cost
factors and financial performance.* Provide daily direction and
support to on-site transportation managers.* Build and develop
business relationships with assigned customers.Enhance customer
partnerships by establishing and communicating service metrics.
Collaborate to achieve optimal solutions.* Continually investigate,
introduce and support continuous improvement efforts.Ensure
effective and efficient workflow and communications processes are
in place.* In union environments, support the on-site team by
working with local unions on collective bargaining unit issues.*
Ensure a positive working environment exists within all operations
that support the company's People First and Safety Focused
expectations.Requirements * Bachelor's Degree in Business,
Transportation, Logisticsor--equivalent work experience--required *
Requires 6- 9--years' experience--in Transportationor related field
with at--least--4--years supervisory experience,--consisting of
development, coaching and overall management is required. *
Candidates must have strong leadership skills and staff development
experience with the ability to interact, communicate and motivate
with all levels of employees and management.* Direct experience
establishing business growth strategies with proven results of
customer retention * Travel is an expectation of this position
based on business needs.
Keywords: Ruan, Ames , Dedicated Operations Leader, Other , Ames, Iowa
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