Information Technology (I.T.) Specialist I

Company: Availa Bank
Location: Ames
Posted on: November 25, 2022

Job Description:

Availa BankDescription:
EEO/AA employer I.T. SPECIALIST I POSITION SUMMARYThe I.T. Specialist I position is responsible for the I.T. functions of the bank. Working with minimal supervision, this position will handle system maintenance for all branches and divisions of the bank along with daily trouble shooting and system upgrades to ensure the bank is keeping with industry and compliance standards.

Requirements:
I.T. SPECIALIST I PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIESUpdate and install bank hardware and software; set up equipment for new users and employeesProvides PC and software support and maintenance; assist employees with PC hardware and software issues; effectively handle support calls in a proficient and professional mannerTroubleshoots and repairs (or facilitates repairs) of bank electronics (i.e. fax, telephone, printers, etc.); coordinate support calls with 3rd party vendors and bank personnelAssist in maintaining bank systems and serversRemains current on technology and equipment; makes hardware/software recommendations Participates in the development of new products and servicesResearch and continually improve the I.T. structure of the bankI.T. SPECIALIST I ROLE QUALIFICATIONS:EducationAssociate degree in Information Technology or related field preferred or an equivalent of combined education and relevant work experienceExperienceTwo years of experience with installing hardware and software, troubleshooting PCs, providing supportOther Skills and AbilitiesAdvanced Microsoft Word and Excel skillsExceptional organizational and time management skills; ability to function well in a fast-paced environment; strong attention to detail and ability to work in a self-directed mannerExceptional oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employeesDemonstrated analytical and problem-solving skillsTravel to/from and work in multiple locationsMust have a valid driver's license and reliable transportationPM21PI197660139

Keywords: Availa Bank, Ames , Information Technology (I.T.) Specialist I, IT / Software / Systems , Ames, Iowa