Restaurant Server
Company: GATEWAY HOTEL & CONFERENCE CENTER
Location: Ames
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: Job Purpose:
Responsible for providing professional and friendly service to
guests at The IowaStater Restaurant. To enthusiastically deliver
first-class service and hospitality that exceeds guest
expectations. Consistently delivering The GATE-way, from when the
first guest arrives to when the last guest leaves. Essential
Functions: Deliver hospitality to guests in a warm and friendly
manner. Accurately and efficiently take orders from guests and
enter into MICROS system. Anticipate guests needs. Engage guests in
feedback on their meal and service. Promote The IowaStater
Restaurant and all of its products and services. Deliver the GATE
way service standards and exemplify Gateway Values Set up and
execute private parties and reservations. Effective communication
between front of house and back of house. Exhibit strong teamwork
with all hotel staff. Adhere to all Health and Safety Standards at
all times Complete weekly and daily cleaning duties. Maximize
productivity by working efficiently and in a timely manner Maintain
inherent attention to detail Reporting Relationships: This job
reports to: Food & Beverage Director Restaurant Manager Restaurant
Supervisor Requirements: Requirements: High school diploma or GED
preferred Customer service or previous waiting experience preferred
Able to bend, climb stairs, and lift/transport 25-50 lbs Ability to
deliver first class customer service Speaking skills, ability to
communicate with guests, staff, and management accurately and
effectively Strong organizational and decision-making skills Strong
customer service recovery skills. Complete IPACT training upon
hiring
Keywords: GATEWAY HOTEL & CONFERENCE CENTER, Ames , Restaurant Server, Hospitality & Tourism , Ames, Iowa