GUEST SERVICE REPRESENTATIVE - PT
Company: Gateway Hotel & Conference Center
Posted on: November 16, 2021
The Gateway Hotel & Conference Center is currently hiring a
part-time Guest Service Representative to support our hotel
operations. Nights and weekend availability are required.Essential
Duties & ResponsibilitiesAlways greet guests in a friendly and
professional mannerPerform accurate check-in and check-outs of
guests dailyAnswer telephone in a timely fashionMake reservations
over the phone and in personProvide mutually beneficial solutions
to guest complaintsResponsible for a cash float throughout your
shift to ensure that everything balances at the end of shiftExhibit
teamwork throughout all departments of the
hotelQualifications1-year experience at a hotel preferred, customer
service experience required. Cash handling experience necessary.
Hours would vary; open availability preferred, however nights and
weekend availability is required.At Gateway Hotel & Conference
Center we are passionate about exceeding guest expectations and
giving first-class hospitality to each person that we encounter -
guest or employee. If you share this enthusiasm, consider joining
the Gateway Hotel team by searching our available opportunities.If
you are interested in this position, please apply online!
Keywords: Gateway Hotel & Conference Center, Ames , GUEST SERVICE REPRESENTATIVE - PT, Hospitality & Tourism , Ames, Iowa
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