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GUEST SERVICE REPRESENTATIVE - PT

Company: Gateway Hotel & Conference Center
Location: Ames
Posted on: November 16, 2021

Job Description:

The Gateway Hotel & Conference Center is currently hiring a part-time Guest Service Representative to support our hotel operations. Nights and weekend availability are required.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and check-outs of guests dailyAnswer telephone in a timely fashionMake reservations over the phone and in personProvide mutually beneficial solutions to guest complaintsResponsible for a cash float throughout your shift to ensure that everything balances at the end of shiftExhibit teamwork throughout all departments of the hotelQualifications1-year experience at a hotel preferred, customer service experience required. Cash handling experience necessary. Hours would vary; open availability preferred, however nights and weekend availability is required.At Gateway Hotel & Conference Center we are passionate about exceeding guest expectations and giving first-class hospitality to each person that we encounter - guest or employee. If you share this enthusiasm, consider joining the Gateway Hotel team by searching our available opportunities.If you are interested in this position, please apply online!

Keywords: Gateway Hotel & Conference Center, Ames , GUEST SERVICE REPRESENTATIVE - PT, Hospitality & Tourism , Ames, Iowa

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