Cashier and Customer Service Associate
Company: KOHLS
Location: Ames
Posted on: October 10, 2020
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Job Description:
Creates a friendly and welcoming environment by greeting and
offering assistance to customers. You are the face to the customer
ensuring they remain the top priority while balancing tasks and
routines. Work with the latest technology and innovative solutions.
Kohl's offers flexible scheduling and we train and develop the most
talented, motivated teams around.ACCOUNTABILITIES"Smiles and Says
Hi!" Greets all customers and associates, assists in a friendly,
courteous manner and adheres to the "Yes We Can" policy efficiently
resolving customer's questions and requestsConsistently uses the 5
step GREAT program while interacting with customers: Greets and
Engages Customer, Requests Credit, Explains Savings, Asks to
Complete the Survey and Thanks the CustomerAble to learn and adapt
to current technology to assist customer needsDelivers the highest
level of customer service through effective problem
solvingSolicits, opens and activates Kohl's Charge applications and
loyalty programsEnsures that all cash handling procedures are done
in accordance to policy and procedureComplete transactions
accurately and efficiently while engaging customersFlexible and
willing to cross-train and work in other areas of the store, as
neededQUALIFICATIONSREQUIREDAbility to lift 50 pounds on an
occasional to frequent basisAbility to spend up to 100% of work
time standing or moving about the departments. Physical activities
include bending, stooping, lifting, climbing, carrying, walking
and/or reaching on a frequent basisAdherence to Kohl's policy and
proceduresRegular attendanceEffective verbal and written
communication skillsBasic math and reading skills, legible
handwriting and attention to detailAbility to work as part of a
team and interact effectively with othersPREFERREDPrior retail
experienceComfortable with the use of technology consistently while
performing the required tasks
Keywords: KOHLS, Ames , Cashier and Customer Service Associate, Hospitality & Tourism , Ames, Iowa
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