Customer Success Specialist
Company: Robert Half
Location: West Des Moines
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for a motivated
Customer Success Specialist to join our team in West Des Moines,
Iowa. This is a contract-to-permanent position within a growing
insurance company, offering an opportunity to make a meaningful
impact by assisting new business customers. The ideal candidate
will bring strong communication skills, attention to detail, and a
proactive approach to delivering exceptional service.
Responsibilities: • Respond to inbound customer inquiries with
professionalism and efficiency. • Guide clients through benefit and
billing processes to ensure clarity and satisfaction. • Deliver
accurate data entry and maintain detailed customer records. •
Collaborate with internal teams to address customer concerns and
provide tailored solutions. • Assist in onboarding new business
clients and ensure a smooth transition. • Handle multiple tasks
simultaneously while maintaining a focus on quality. Are you
looking to take the next step in your customer service career? If
so, please apply today! Please call 515.706.4974 or apply on our
Robert Half website. Requirements: • Minimum of 1 year of
experience in customer service or a related field. • Strong verbal
and written communication skills with a detail-oriented approach. •
Ability to quickly learn new systems and processes. • Exceptional
attention to detail and organizational skills. • Ability to
multitask and prioritize effectively in a fast-paced environment. •
Self-motivated and capable of working independently with minimal
supervision. Are you looking to take the next step in your customer
service career? If so, please apply today! Please call 515.706.4974
or apply on our Robert Half website.
Keywords: Robert Half, Ames , Customer Success Specialist, Customer Service & Call Center , West Des Moines, Iowa
