Customer Service
Company: Robert Half
Location: West Des Moines
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Are you passionate about helping
people, solving problems, and delivering top?notch service? We’re
looking for a dedicated and enthusiastic Customer Service
Representative to join our growing team in West Des Moines, IA ! In
this role, you’ll be a trusted point of contact for our clients,
ensuring their questions are answered and their claims are handled
smoothly and accurately. This long?term contract position offers
stability, hands?on experience, and room to grow professionally.
Responsibilities: Answer inbound customer calls with confidence,
professionalism, and a positive attitude. Provide outstanding
customer service by delivering accurate information and
personalized support. Process claims efficiently and accurately,
ensuring all documentation is complete and compliant. Maintain and
update customer records using various computer systems and software
tools. Meet quality assurance standards on every interaction to
ensure a great client experience. Work closely with teammates to
resolve complex issues and continuously improve service delivery.
Use Microsoft Word, Excel, and Outlook for data entry, tracking,
and communication. If you enjoy helping others, thrive in a busy
environment, and want to build a solid foundation in customer
service, we’d love to hear from you! Please apply today on our
Robert Half website or call 515.706.4974 Requirements: • At least 1
year of experience in customer service or a related field. • Strong
attention to detail and the ability to ensure accuracy in all
tasks. • Proficiency in basic computer skills, and Microsoft suite.
• Ability to excel in a fast-paced environment while maintaining
high-quality results. If you enjoy helping others, thrive in a busy
environment, and want to build a solid foundation in customer
service, we’d love to hear from you! Please apply today on our
Robert Half website or call 515.706.4974
Keywords: Robert Half, Ames , Customer Service, Customer Service & Call Center , West Des Moines, Iowa
