Shelter Coordinator (overnights)

Company: The Bridge Home
Location: Ames
Posted on: April 1, 2026

Job Description:

SHELTER AND HOUSING COORDINATOR A MISSION TO SHELTER AND SUPPORT We walk alongside those who have fallen on hard times to help them find hope and a home. The Bridge Home, formerly known as the Emergency Residence Project, provides emergency shelter and food to people experiencing homelessness. More than just a place of protection, it is also a source of hope and support, helping to prevent people from becoming or remaining homeless. Located in Ames, Iowa, The Bridge Home has been helping people since 1985 and serves the Two Rivers Region, five counties in central Iowa — Story, Marshall, Boone, Greene and Hardin. The need is great. We are a team of committed, passionate, problem solvers who support each other and work together as a team. We value our employees and work with them to achieve our goals. We work in a professional, family-centered atmosphere and always remember to laugh and celebrate our successes. JOB SUMMARY The Shelter Coordinator is responsible for supporting directly with shelter guest. Our guest are people who are experiencing homelessness in our emergency shelter. This position is during the evening hours and is heavily engaged with ensuring the safety of the shelter and maintaining a healthy environment. The full-time position consists of evening hours (40 hours, 12 a.m. to 8:30a.m.) a week to work with individual clients on sustainable goals that lead to stable housing. This position performs administrative tasks involving assessment, intake, one-on-ones, review, maintenance, exit, and follow-up with program participants. Work involves orientating all eligible participants to the shelter program and providing supportive services to promote participants’ self-sufficiency, integration into the community, and permanency in housing. The position meets as scheduled with shelter staff and assigned clients to assure clients’ needs are being met. This position reports to the Assistant Shelter Director. The principal duties are performed in a general office environment, focusing on the City of Ames and Story County. This position takes an active role in Two Rivers by participating in weekly housing meetings and Community Housing Partners. Participates in Point -in-Time July and January counts for Two Rivers and/or Story County. 225 S. Kellogg Ames, IA 50010 515. 515.232.8075 Requirements DATA ENTRY AND REPORTING Maintain current and accurate data entry, Excel, and/or other data management systems in use by the agency. Prepare data and reports as needed. Complete objectively and professionally written file documentation on time as per best practice and requirements. MISCELLANEOUS Promote a belief in Housing First, everyone deserves a safe, stable, affordable place to live. Observes confidentiality and ethical guidelines as per best practice and legal requirements. Review annual goals and objectives of housing programs. Professional development to increase skill sets. Perform other duties as assigned. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are a 501c3 non-profit organization. A United Way Member Agency

Keywords: The Bridge Home, Ames , Shelter Coordinator (overnights), Administration, Clerical , Ames, Iowa