Universal Banker I (Bank Teller)
Company: Availa Bank
Location: Ankeny
Posted on: April 7, 2026
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Job Description:
Availa Bank Description: EEO Employer Availa Bank believes our
people make a difference, and we recognize that individual
differences and experiences strengthen our teams. Each member of
our team is empowered to inspire and enable our clients and the
communities we serve to achieve financial success. This is not a
remote position. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY
This position is responsible for assisting with a customer's
financial transactions in an efficient and friendly manner,
providing the highest level of customer service. In addition, this
position will assist with financial counseling, including opening
and servicing of consumer accounts. SCHEDULE * Full-time, permanant
role * 8:00 a.m. to 5:00 p.m. Monday through Friday * Additional or
different hours may be necessary as business needs warrant BENEFITS
Availa Bank offers a rich selection of benefits you can personalize
to support you and your family's needs. Benefits may include: *
Medical, Dental & Vision Plans * Option for Health Savings Account
(HSA) * Life Insurance (Company paid for employee) * 401K and
Employee Stock Ownership Plan (ESOP) * Company Paid Short & Long
Term Disability Insurance * Flexible Spending Account (FSA) &
Dependent Care * Eligibility for Tuition Assistance and Discounts *
Employee Assistance Program (EAP) UNIVERSAL BANKER I (BANK TELLER)
ESSENTIAL DUTIES AND ACCOUNTABILITIES * Provide exceptional
customer service through quality conversations and an efficient and
accurate process of customer transactions. * Build relationships
with customers by identifying needs and offering solutions. *
Provide accurate information to customers based on product and
service knowledge and understanding of the banking industry. *
Frequently communicate with customers and employees in person or by
phone and exchange accurate information in these situations. *
Sell, open, and maintain banking products and services to new and
existing customers. Cross-sell bank products during the regular
transaction process. * Proficient in customer account opening,
maintenance, and closing accounts (including checking, savings,
CDs, and safe deposit boxes). * Process check orders; follow check
cashing procedures; issue cashier's checks; process wire transfers,
perform online and mobile banking maintenance; process stop
payments and debit card disputes. * Handle financial transactions
efficiently and effectively with all customers (including, but not
limited to, deposits, withdrawals, advances, loan payments, and
merchant transactions). * Maintain a balanced cash drawer. *
Perform ATM/ITM duties in applicable markets. * Meet or exceed all
established branch goals and contribute to branch deposit growth.
Requirements: UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS:
Education * High school diploma or equivalent required Experience *
Customer service experience required * Accounting, banking, or
sales experience encouraged Other Skills and Abilities *
Demonstrated proficiency in typing with speed and accuracy; basic
keyboarding skills are required * Strong math skills; add,
subtract, multiply and divide in all units of measure * Exceptional
oral, written and interpersonal communication skills with the
ability to apply commonly understood knowledge to carry out
instructions and instruct others, understand procedures, and write
reports and correspondence * Ability to apply sound judgement to
carry out instructions, understand procedures, and speak clearly to
customers and employees * Understands computer and other equipment
capabilities and limitations * Exceptional organizational and time
management skills * Ability to multi-task in a fast-paced
environment * Maintain a complete understanding of regulatory and
compliance policies and procedures * Be able to work flexible hours
and shifts PM21 PI980a4cf8028d-29400-40028552
Keywords: Availa Bank, Ames , Universal Banker I (Bank Teller), Accounting, Auditing , Ankeny, Iowa
