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Billing Assistant

Company: Q3 Contracting, Inc.
Location: Ames
Posted on: March 16, 2020

Job Description:

Q3 Contracting, a division of Primoris Services Corporation, is a publicly owned and operated construction contracting company that provides both specific and turnkey services for its customers in the gas, oil, electric and telecommunications industry. We are headquartered in Minnesota, with branch offices in Colorado, Wisconsin, Iowa, Nebraska, North Dakota, South Dakota, Illinois, and Ohio.

It?s an exciting time to join Q3 Contracting! We are growing and need to add talent. Q3 Contracting?s goal is to exceed customer expectation with superior service, workmanship and innovative problem solving. If you fit our culture and are looking for a new position, with opportunities to advance and grow with a reputable, stable company, look no further!

Q3 has a Full-time Billing Assistant position open in our Underground Division.

Primary responsibilities include, but are not limited to:

--- Assist operations assistance with billing procedure and processes
--- Trouble shoot billing inquiries for local operation assistants
--- Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries.
--- Assist with additional billing necessary to be completed prior to team deadline
--- Answer incoming calls in the office
--- Communicate with our customer via phone and email
--- Investigate any escalations and respond in a timely manner (3-5 days, required by contract)
--- Help crews with any questions, routing work
--- Sort / Send any important documents to various internal departments such as Fleet, HR, and IT
--- Data Entry ? entering new work orders, completing them to be invoiced without errors
--- Must be proficient in Excel to create, format and update on-going spreadsheets for our utility companies

Job Requirements:

--- High school diploma or equivalent
--- Three years? clerical / administrative experience
--- Excellent analytical skills with a high level of accuracy and attention to detail
--- Ability to prioritize and plan work activities to be effective and efficient in order to meet strict deadlines
--- Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations
--- Ability to maintain and protect confidential information
--- Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal / external)

Q3 Contracting is a drug-free environment and all candidates are subject to drug testing.

Q3 Contracting provides competitive market pay, with a comprehensive benefit package that includes:

--- Medical, Dental and Vision insurance
--- 401(k) with Generous Company Match
--- Company-paid Disability Insurance
--- Company-paid Life Insurance
--- Paid Holidays
--- Paid Vacation & Sick Time

Qualified veterans, minorities and women are encouraged to apply.

Keywords: Q3 Contracting, Inc., Ames , Billing Assistant, Accounting, Auditing , Ames, Iowa

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